FAQ

How Do I Place An Order?
Just click on the "ADD TO CART" button and then checkout to pay with MoneyBookers. Now, make sure you fill in your player info in the checkout comments. If you forget, all you need to do is send us an email to orders@fifacoinsonline.com with your players information and order ID.

Payment and Shipping
Paying method is card through MoneyBookers and the shipping is included in the price you pay

Secure Ordering & Payment Options
This is the safest place to buy coins/players. After clicking the 'Confirm order' button, you will be in the official MoneyBookers web to confirm the payment.

We accept MoneyBookers as paying method.
If you live in Europe we also accept other payment options like Bank Transfer. If you have any questions, please contact us at info@fifacoinsonline.com.

Can I ask for refund if you didn't make the delivery in a timely manner?
Yes, you can. If we can not deliver it within 24 hours, we will refund your payment immediately. If you have any questions, please can contact us.

What are the possible reasons for delay?
A delay in delivery can be due to various reasons such as technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you supply us with a valid email address. We will not give the information to the third party.

I'm worried about the privacy of my details
Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.

I still have some questions
Just let us know via email: info@fifacoinsonline.com
Or contact us using the live chat box below